Frequently Asked Questions
Frequently Asked Questions
Find answers to your frequently asked questions
We have direct contact details for various departments and are team will be happy to help
South Place Chop House
Tel: +44 (0)20 3215 1270
Angler Restaurant & Terrace
Tel: +44 (0)20 3215 1260
Individual Bedroom Reservations
Tel: +44 (0)20 3215 1215
Group Reservations – 5 or more rooms
Tel: +44 (0)20 3215 1217
Social Events & Meetings
Tel: +44 (0)20 3215 1223 or +44 (0)20 3215 1219
Ultra Low Emission Zone: The Zone is in place throughout central London, to help improve air quality. Find out more about how it may affect you if you’re driving in The City.
Congestion Charge Zone: The Congestion Charge is a daily charge if you drive within the Charging zone 07:00-22:00, every day, except Christmas Day (25 December). You only need to pay once, no matter how many times you drive in and out of the Congestion Charge zone on the same day. The daily charge is £15 if you pay in advance or on the same day, or £17.50 by midnight of the third charging day after travel.
Why leave your pet at home when you can bring them along with you!
At South Place Hotel we love all pets, from dogs, cats to the more exotic, so why leave them at home when they can enjoy a five-star stay with you in one of our Rooms, a drink in our 3Bar or grab a bit in the Chophouse Restaurant. At present pets are not permitted in Angler Restaurant or Terrace.
3 South Place, London EC2M 2AF
The closest public car park is the underground Finsbury Square NCP. For guests using GPS navigation, enter postal code EC2M 2AF to make your journey easier. Please note, we do have height restrictions on vehicles over the height of 6’1 or 185 cm.
We offer luggage storage from 8am through till 8pm. Guests can leave luggage on the day of arrival if you arrive before the check in time and on the day of departure.
We are located between two station Liverpool street station and Moorgate station.
Liverpool street station which you have access to central line, circle, Hammersmith and city, metropolitan line and Tfl.
Moorgate station gives you access to northern line, Hammersmith and city, circle, metropolitan line and national rail.
Unless otherwise agreed, check-in is permitted from 15:00 and we kindly ask that all guests depart by no later than 12:00pm. Early arrival can be pre-booked directly with the hotel through our reservations team.
Guests under the age of 18 must be accompanied by an adult. For young children we provide baby cots free of charge. For children over the age of 5 we have interconnecting rooms which make fabulous family pads. Let us know in advance so that our team can personally oversee arrangements and allocate rooms in accordingly. The hotel reserves the right to cancel a booking if the person cannot provide government issued ID confirming the age.
Pre-authorisation of your credit card is technically a “hold” on your credit card by the hotel who has initiated a charge, but not completely processed it. When the you check out the pre-authorisation amount will be replaced by an actual charge to your card if you have any additional charges.
We do not accept cash in any area of the hotel at present.
You can pay with the following cards; Visa, Mastercard, Amex, Diners, Apple Pay and JCB.
Your receipt is sent electronically as a PDF to your e-mail address by midnight, on your departure day.
If you do not receive your receipt by e-mail after check-out, please contact the hotel.
Please contact the hotel to guarantee your booking for late arrival. You can find contact us on +44 (0)203 503 0000
All our rooms have am hair dryer and steam irons, so no need to pack one!
Restaurant & Bars
Angler restaurant and the Secret Garden require a reservation in advance. Our other bars and restaurant off a walk in service
Chophouse restaurant located on the ground floor offers brunch throughout the weekend
Love to love you baby! We can host weddings big and small and we’re licensed for civil ceremonies. Planning a showstopper of a big day or simply an elegant meal with nearest and dearest, we’ve just the thing for your memorable moments.
Let your imagination run wild… South Place Hotel has five private dining rooms, two exclusive bars, and the Angler restaurant and roof terrace available for parties of all sizes. We’ll help with planning, event production and talent management.
PHONE: +44 (0)20 3215 1218